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Product User Guide

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Terms and Conditions

Frequently Asked Questions

Hydrogen water acts as a selective anti-oxidant, so unlike other anti-oxidants that eliminatefree radicals without proper direction, hydrogen water can selectively choose the anti-oxidants it eliminates.

When you ingest hydrogen water, it passes through your stomach and liver before enteringyour bloodstream. This may dilutethe amount of molecular hydrogen that is ultimatelyabsorbed by your body. By soaking in hydrogen water, it can be absorbed through our skin and enter the blood stream directly.

Yes, hydrogen GAS is explosive. However, when that gas is dissolved in water, it is likemixing explosives in water, and will lose those explosive properties. Even as a gas, hydrogenwill only be flammable above certain concentrations by volume, which is not related to hydrogen water.

H2O, which is water, contains an oxygen atom that is chemically bound to 2 hydrogen atoms.While it is correct,that water does contain hydrogen in its molecular structure, it is not readily available due to it being bound to oxygen, hence it cannot exert any therapeutic benefits., which is water, contains an oxygen atom that is chemically bound to 2 hydrogen atoms.While it is correct,that water does contain hydrogen in its molecular structure, it is not readily available due to it being bound to oxygen, hence it cannot exert any therapeutic benefits.O, which is water, contains an oxygen atom that is chemically bound to 2 hydrogen atoms.While it is correct,that water does contain hydrogen in its molecular structure, it is not readily available due to it being bound to oxygen, hence it cannot exert any therapeutic benefits.

Just as everyone has differences in their body,the effects of hydrogen water will vary with every individual

User Guides

Product Warranty

Thank you for buying our products! Given every product has a warranty, one form equates to one warranty.
Please fill up the form accordingly to get your product warranty via email. ​

Terms & Conditions

Hyzumi products excluding the electrode are covered by a standard 2-year warranty. Get a 1 year extended warranty when you register within 30 days from date of the registered purchase, subject to certain stated limitations.

This warranty is available only to the original/primary consumer. It is not transferable.
  •  Hyzumi products excluding the electrode are warranted free from defective materials and workmanship for a stated period from the date of the registered purchase.
  • Any part of the Hyzumi products excluding the electrode which proves to be defective in material or workmanship within the warranty period will be repaired or replaced with a new operative part free of charge.
  • This warranty becomes null and void if any unauthorized alteration is made to the Hyzumi products and/or if the Hyzumi product is tampered with in any manner whatsoever.
This warranty does not cover the following damage to Hyzumi products due to:
  • Improper usage
  • Accidental damage
  • Industrial or commercial use
  • Negligence
  • Mishandling
  • Normal wear and tear
  • Incorrect aftercare (See product user guide)
Hyzumi shall not, in any event, be liable for any loss and/or damage (consequential or otherwise) to the customer for any defects in the Hyzumi products. Neither shall Hyzumi be liable for any delay in the performance of the warranty.

You may contact your local dealer or Hyzumi HQ for further inquiries pertaining to warranty terms and condition at:

HYZUMI GLOBAL (M) SDN. BHD. (1228870-T)
3 Jalan TP3 Tangkas Arena,
Taman Perindustrian Sime UEP,
47620 Subang Jaya, Selangor, Malaysia.

Tel : +(60) 3-8081 6155

Private Policy

Hyzumi is committed to protecting your privacy on this website. Please read this Privacy & Cookie Statement carefully so that you understand how we collect and use your personal data.

This Privacy & Cookie Statement applies to all personal information collected and used by the Hyzumi entity responsible for the relevant part of the website.  The Privacy & Cookie Statement is based on the Hyzumi Privacy Code for Customer, Supplier and Business Partner Data. The code and the particulars of the responsible Hyzumi entity can be found under the button “Legal Information” on the left navigation menu of the page. The Hyzumi entity which is responsible for the relevant part of the website is hereinafter referred to as “Hyzumi”.

We shall only store so called “cookies” on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit of our website. Cookies are small text files that your browser stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, Hyzumi is able to improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically. The type of personal information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing personal information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our (new) products and services, which suit your interest. You may set your browser to notify you when you receive a cookie or to refuse receiving it. You can also withdraw your consent at all times by re-entering our website and select the right options. By changing settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.

Please be aware that the Hyzumi Privacy & Cookie Statement does not apply to other non-Hyzumi websites, also:
  • if you access these other sites using a link on our website
  • if you link to our site from another website

We collect personal data when you provide it to us (e.g. name, address, postal code, city, phone number and e-mail address), through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide personal information to us. Your data shall be processed for the purposes of realization of any agreement, between you and Hyzumi, fulfilling a request from you for information or advice, meeting statutory or other legal requirements, providing an optimal service and sending you information about our company and our (new) products or services, which suit your interest. We may provide your data to our Hyzumi group companies for the same purposes as referred to above. Our group companies will also process your data in accordance with the Hyzumi Privacy Code for Customer, Supplier and Business Partner Data and this Privacy & Cookie statement . Your personal data will only be provided to (or used on behalf of) third parties for direct marketing purposes after you have been offered the opportunity to object thereto. These third parties will not use your personal information for any other purposes than what we have agreed with them, within the scope of the Hyzumi Privacy Code for Customer, Supplier and Business Partner Data.

At all times you can request access to and/or rectification and/or deletion of your data if such data are incorrect or irrelevant for the mentioned purposes. For these purposes please send us your request for access, correction or removal of your personal data to info@hyzumi.com. At all times you can object against the use of your data for direct marketing purposes.

Hyzumi will not retain the personal data that are obtained through this website for longer than necessary, unless the data has to be kept for a longer period according to the Hyzumi Privacy Code for Customer, Supplier and Business Partner Data.

The storage and transfer of your data through the internet are secured by means of the current usual techniques.

Legal Disclaimer

  • Hyzumi has provided this Internet web site as a general information service. Hyzumi is not responsible for any error, omission, misrepresentation, or misstatement contained in these pages.
  • All the content contained on this website are for informational purposes only and is not intended to be substitute for professional medical advice, diagnosis, treatment or prevent any diseases.
  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
  • ​Never disregard professional medical advice or delay in seeking it.
  • ​The products described on this web site may not be available in all countries.
  • ​Product specifications may change without notice.
  • ​Hyzumi does not endorse any external party websites that are linked to this site.
  • The whole of the contents on this web site is the subject of copyright owned or licensed by Hyzumi.
  • All rights are reserved, and any unauthorised copying, storage, or reproduction in any form is strictly prohibited by the copyright owner.
  • By clicking on a link and downloading a product manual from this web site, you confirm that you are either an end user of the product in question, a commercial partner or a medical professional seeking information about the product for the purposes of assessing its suitability for patients.
  • The downloading of this material by any organisation(other than a Hyzumi commercial partner)involved in the commercial sale or other dealing in the products described is prohibited.

About Hyzumi

“We strive to educate and spread the wonders of living a hydrogen healthy lifestyle, for everyone.”

Hyzumi is a Malaysian brand of exceptionally made hydrogen water generators founded with Japanese patented technology to enrich your water with unlimited hydrogen supply to re-balance your health.

Hyzumi worked tirelessly since 2017 with Japanese partners, Ozawa and Nagae, in collaboration with Chugoku Electric Manufacturing Co. Inc with the successful  transfer of Japanese patented technology and knowledge to develop safe, high quality and innovative products.

[Photo] Miss Yap (General Manager / Co-Founder], Mr Yeap, Mr Ozawa (Partner / Inventor), Mr Nagae Senior, Mr Nagae Junior.

©2017-2020 Hyzumi Global(M)Sdn Bhd 2020。All rights reserved。

In collaboration with:
Find Us: 3, Jalan TP3 Tangkas Arena, Perindustrian Sime UEP, 47620 Subang Jaya, Selangor, Malaysia — h2care@hyzumi.com+ — (6)03 8081 6155 — 1800-88-8089(International )